Doula Amy & Co. (“we,” “us,” or “our”) respects your privacy. We understand that reaching out for postpartum support can involve sharing personal information about yourself and your family. We are committed to handling that information thoughtfully and responsibly.

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This Privacy Policy explains how information may be collected, used, and shared when you visit https://doulaamyco.com, contact us, inquire about our services, or interact with our website.

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1. Information We Collect

The information we collect depends on how you interact with our website and services.

Information you provide.

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You may voluntarily provide information such as:

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• Your name, email address, and phone number.

• Details submitted through contact forms or consultation inquiries.

• Information about your interest in postpartum doula care or related services.

• Information you choose to share about your family, preferences, or support needs.

• Documents or information shared in connection with an established client relationship.

 

Please avoid submitting sensitive medical or family information through general website forms unless it is specifically requested through an appropriate channel.

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Information collected automatically

When you visit our website, certain information may be collected automatically, including your IP address, browser type, device information, pages visited, and general website usage data.

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Information collected through third-party tools

We may collect or process information through third-party services used to operate our website and business. The types of information involved depend on the tools we use for website hosting, inquiries, scheduling, invoicing, payment processing, electronic signatures, or client communications.

 

2. How We Use Your Information

We may use personal information to:

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• Respond to questions and service inquiries.

• Arrange consultations and communicate about appointments.

• Understand your support needs and determine whether our services may be a good fit.

• Coordinate and provide requested services.

• Prepare and manage client documents, invoices, and payments.

• Share resources you request.

• Maintain and improve our website and business operations.

• Maintain business records and meet applicable legal obligations.

• Protect our website, business, and clients against misuse or security threats.

 

We do not send marketing newsletters as part of our current practices. If this changes, we will update our practices and provide any notices or choices required by law.

 

3. Cookies and Google Analytics​

Our website may use cookies and similar technologies to support website functionality and understand how visitors interact with our content.

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We may use Google Analytics to collect information about website traffic and visitor activity. Depending on the configuration of these tools, Google may process information such as online identifiers, device and browser details, and interactions with website pages.

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Google's handling of information is also subject to its own policies and terms. You can learn more through Google's Privacy Policy at https://policies.google.com/privacy.

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You can manage cookies through your browser settings. Where required by law, appropriate consent or choices will be provided for nonessential cookies and tracking technologies.

 

4. How We Share Your Information

We do not sell your personal information for money.

We may share information in the following circumstances:

 

Service providers. We may share information with third-party providers that help us operate our website or business, such as website hosting, scheduling, invoicing, payment processing, document storage, or communication services.

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With your permission. We may share information when you authorize us to do so, such as when you request coordination with another provider.

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Legal and safety reasons. We may disclose information when necessary to comply with applicable law, respond to lawful requests, protect someone's safety, or enforce our legal rights.

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Business changes. Information may be transferred in connection with a business sale, merger, or similar organizational change, subject to applicable legal requirements.

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We share client photographs, testimonials, and personal stories for promotional purposes only with appropriate permission.

 

5. Third-Party Websites and Services​

Our website may link to other websites, recommended providers, or third-party services.

We do not control the privacy practices or content of these external services. If you visit another website or submit information through a third-party platform, we encourage you to review its privacy policy before proceeding.

 

6. Client Documents and Portal Access​

In connection with our services, we may exchange documents, resources, invoices, contracts, and other information with clients electronically.

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The specific tools and access arrangements used for these exchanges may vary. Please use only the access method provided to you for your client materials, and avoid sharing passwords or access links with unauthorized individuals.

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If you have questions about access to your client materials or need assistance with a privacy-related concern, please contact us directly.

 

7. Data Security​

We take reasonable steps to protect the personal information we maintain. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

We encourage you to use care when submitting personal information online and to contact us if you believe your information has been accessed or shared without authorization.

 

8. Data Retention​

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, provide services, maintain business records, resolve disputes, and comply with applicable legal obligations.

The retention period may vary depending on the type of information and the circumstances in which it was collected.

 

9. Your Privacy Choices and Rights​

Depending on your location and applicable law, you may have the right to request access to certain personal information, correct inaccurate information, or request deletion.

To make a privacy-related request, contact us using the details below. We may need to verify your identity before responding. Certain information may need to be retained when required or permitted by law.

You may also manage cookies through your browser settings and, where available, the consent options provided on our website.

 

10. Children's Privacy​

Our website is intended for adults seeking information about postpartum support and related services. It is not designed to collect personal information directly from children.

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If you believe a child has submitted personal information through our website, please contact us so we can review the situation and take appropriate action.

 

11. Changes to This Privacy Policy​

We may update this Privacy Policy as our business practices, website technologies, or legal obligations change.

Updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

 

12. Contact Us​

For questions about this Privacy Policy or our privacy practices, please contact us at connect@amyvarughese.com